Career at Luxury Vacations and Holidays Pvt Ltd
B2B Travel Agent | Sales | Immediate Joiner | Exp: 1-3 years | Delhi | Onsite
As a B2B Travel Agent with our travel agency, you will play a pivotal role in serving our corporate clients by facilitating their business travel needs. We are currently seeking an immediate joiner with 1-3 years of relevant experience to join our team at our Punjabi Bagh, Delhi location, with onsite responsibilities.
Responsibilities:
- Client Relationship Management: Cultivate and maintain strong relationships with corporate clients. Understand their specific business travel requirements, preferences, and budget constraints.
- Travel Arrangement Coordination: Coordinate and oversee all aspects of corporate travel, including flights, accommodations, transportation, and any other requested services. Ensure that all arrangements align with client expectations and travel policies.
- Travel Documentation and Compliance: Ensure all necessary documentation, such as visas, passports, and travel contracts, is complete and accurate. Stay updated on travel regulations and compliance requirements to facilitate seamless business travel.
- Supplier Collaboration: Collaborate with travel suppliers and partners to negotiate favorable rates, special packages, and exclusive deals for corporate clients, aiming to optimize travel budgets and experiences.
- Client Support: Provide responsive and professional customer support to corporate clients, addressing inquiries, concerns, and requests through various communication channels, including phone, email, and in-person meetings.
- Expense Management: Efficiently process financial transactions, including invoicing and billing, in compliance with agency policies and procedures.
- Travel Insight: Stay informed about the latest industry trends, travel products, and services to offer informed recommendations to corporate clients, including cost-saving opportunities and travel perks.
- Sales and Revenue Growth: Identify opportunities for upselling additional travel services and amenities to enhance corporate traveler’s experiences and contribute to the agency’s revenue growth.
Requirements:
- Previous B2B Travel Agent Experience: Demonstrate a track record of 1-3 years in a similar role within the travel industry, catering to corporate clients.
- Knowledge of Business Travel: Possess in-depth knowledge of business travel requirements, including destinations, transportation options, M.I.C.E and travel regulations.
- Effective Communication: Strong communication and interpersonal skills to interact effectively with corporate clients and travel suppliers.
- Organizational Skills: Excellent organizational and time management abilities to handle multiple corporate clients and bookings concurrently.
- Attention to Detail: A keen eye for detail and accuracy in managing reservations, documentation, and financial transactions.
- Proactive Problem Solver: Ability to work independently, take initiative, and resolve issues in a fast-paced, deadline-driven environment.
- Computer Proficiency: Proficiency in using computer systems, including MS Office and travel-related software.
- Flexibility: Availability to work flexible hours, including evenings, weekends, and holidays, as required for corporate client support and onsite responsibilities.