Career at Luxury Vacations and Holidays Pvt Ltd
1) Job - Receptionist
Company Description
Luxury Vacations and Holidays Pvt Ltd is a leading travel and event management company based in West Delhi. We specialize in group travel worldwide, providing exceptional experiences and customized itineraries for our clients.
Role Description
This is a full-time on-site role for a Receptionist at Luxury Vacations and Holidays Pvt Ltd located in West Delhi. As a Receptionist, you will be responsible for handling phone calls, greeting visitors, managing mail, scheduling appointments, performing clerical tasks, and providing excellent customer service to our clients.
Qualifications
- Phone Etiquette and Receptionist Duties
- Clerical Skills and Communication
- Customer Service
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Attention to detail
- Proficiency in Microsoft Office Suite
- Prior experience in a similar role is a plus
Travel Tech Platform Developer (3-4 years experience)
About Us:
We are a dynamic travel agency serving both B2B and B2C clients, aiming to build a comprehensive travel booking platform and CRM ecosystem. Inspired by industry leaders like MakeMyTrip, ClearTrip, and Yatra, we’re creating an all-in-one in-house system with robust booking capabilities and internal tools to streamline our operations.
Role Summary:
We are seeking an experienced Travel Tech Platform Developer to design and build our travel platform, including B2B and B2C booking portals and a custom CRM. The ideal candidate has a strong understanding of the travel industry, extensive experience in travel software development, and is skilled in creating seamless, scalable, and user-friendly systems.
Responsibilities:
- Design & Development: Architect, develop, and deploy a robust booking platform for B2B and B2C clients, and a CRM tailored to our internal needs.
- Feature Integration: Integrate third-party APIs (e.g., GDS, hotel, flight, and activity providers) to support real-time booking and availability.
- User Experience: Ensure an intuitive, fast, and responsive user experience for clients and partners.
- Data Management: Develop modules for managing client data, bookings, and interactions, using secure and scalable solutions.
- Collaboration: Work closely with marketing, sales, and operations teams to align platform features with business objectives.
- Maintenance & Support: Perform regular updates, troubleshoot issues, and ensure platform security and performance.
Requirements:
- Experience: 3-4 years in travel industry software/platform development.
- Skills & Knowledge:
- Languages & Frameworks: Proficiency in backend and frontend technologies (e.g., Python, Java, Node.js, React, Angular, Vue).
- Database Management: Strong experience with databases like MySQL, PostgreSQL, MongoDB.
- API Integration: Expertise in integrating third-party travel APIs (Amadeus, Sabre, Travelport).
- Cloud & DevOps: Experience with AWS, Azure, or Google Cloud, and CI/CD tools.
- CRM Systems: Knowledge of CRM tools for managing customer relationships and workflows.
- Additional Expertise:
- Understanding of B2B and B2C workflows in travel tech.
- Strong grasp of security best practices, especially with sensitive customer data.
Preferred Qualifications:
- Bachelor’s degree in Computer Science, Software Engineering, or related field.
- Proven track record of building successful, large-scale travel applications.
- Ability to stay up-to-date with travel tech trends and apply them effectively.
What We Offer:
- Competitive salary and benefits.
- Opportunity to shape the future of travel tech within a growing agency.
- Flexible working environment.
B2B Travel Agent | M.I.C.E | Immediate Joiner | Exp: 1-3 years only
As a B2B Travel Agent with our travel agency, you will play a pivotal role in serving our corporate clients by facilitating their business travel needs. We are currently seeking an immediate joiner with 1-3 years of relevant experience to join our team at our Punjabi Bagh, Delhi location, with onsite responsibilities.
Responsibilities:
- Client Relationship Management: Cultivate and maintain strong relationships with corporate clients. Understand their specific business travel requirements, preferences, and budget constraints.
- Travel Arrangement Coordination: Coordinate and oversee all aspects of corporate travel, including flights, accommodations, transportation, and any other requested services. Ensure that all arrangements align with client expectations and travel policies.
- Travel Documentation and Compliance: Ensure all necessary documentation, such as visas, passports, and travel contracts, is complete and accurate. Stay updated on travel regulations and compliance requirements to facilitate seamless business travel.
- Supplier Collaboration: Collaborate with travel suppliers and partners to negotiate favorable rates, special packages, and exclusive deals for corporate clients, aiming to optimize travel budgets and experiences.
- Client Support: Provide responsive and professional customer support to corporate clients, addressing inquiries, concerns, and requests through various communication channels, including phone, email, and in-person meetings.
- Expense Management: Efficiently process financial transactions, including invoicing and billing, in compliance with agency policies and procedures.
- Travel Insight: Stay informed about the latest industry trends, travel products, and services to offer informed recommendations to corporate clients, including cost-saving opportunities and travel perks.
- Sales and Revenue Growth: Identify opportunities for upselling additional travel services and amenities to enhance corporate traveler’s experiences and contribute to the agency’s revenue growth.
Requirements:
- Previous B2B Travel Agent Experience: Demonstrate a track record of 1-3 years in a similar role within the travel industry, catering to corporate clients.
- Knowledge of Business Travel: Possess in-depth knowledge of business travel requirements, including destinations, transportation options, M.I.C.E and travel regulations.
- Effective Communication: Strong communication and interpersonal skills to interact effectively with corporate clients and travel suppliers.
- Organizational Skills: Excellent organizational and time management abilities to handle multiple corporate clients and bookings concurrently.
- Attention to Detail: A keen eye for detail and accuracy in managing reservations, documentation, and financial transactions.
- Proactive Problem Solver: Ability to work independently, take initiative, and resolve issues in a fast-paced, deadline-driven environment.
- Computer Proficiency: Proficiency in using computer systems, including MS Office and travel-related software.
- Flexibility: Availability to work flexible hours, including evenings, weekends, and holidays, as required for corporate client support and onsite responsibilities.
Travel Agent | 1-2 Years Exp. | Candidate must be based in Delhi
We are seeking a motivated and detail-oriented Travel Agent with 1-2 years of experience to join our team in Punjabi Bagh, Delhi. This is a fully on-site role that requires a professional who is enthusiastic about travel and possesses excellent customer service skills.
Responsibilities:
- Assist clients in planning and booking their travel itineraries, including flights, accommodations, transportation, and activities.
- Provide detailed and accurate travel information to clients, including travel advisories, visa requirements, and destination highlights.
- Handle client inquiries and resolve any travel-related issues in a timely and professional manner.
- Maintain updated knowledge of travel trends, new destinations, and industry developments.
- Build and maintain strong relationships with clients to ensure repeat business and referrals.
- Collaborate with travel suppliers and partners to secure the best deals and packages for clients.
- Process payments and manage travel documentation.
Requirements:
- 1-2 years of experience as a Travel Agent or in a similar role.
- Strong knowledge of travel booking systems and software.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Detail-oriented with strong organizational skills.
- Proficiency in MS Office and familiarity with CRM systems.
- Fluency in English; additional language skills are a plus.
- Based in Delhi and able to work on-site full-time.
If you meet the above requirements and are passionate about luxury travel and marketing, we would love to hear from you. Please fill out the form below to apply:
2) Ticketing Specialist
Luxury Vacations and Holidays Pvt Ltd is a premier travel agency specializing in curating unforgettable luxury vacations. We are currently seeking a dynamic and experienced professional to join our team as a Ticketing Specialist.
Job Description:
As a Ticketing Specialist at Luxury Vacations and Holidays, you will play a crucial role in ensuring seamless travel experiences for our clients. Your responsibilities will include:
Flight Reservations: Utilize your expertise in Amadeus and Galileo to efficiently handle flight reservations, ensuring accuracy and adherence to client preferences.
Itinerary Planning: Collaborate with our travel consultants to construct detailed itineraries, incorporating client preferences and maximizing their travel experience.
Ticket Issuance: Manage the ticketing process from start to finish, ensuring all bookings are accurately documented and processed in a timely manner.
Customer Service: Provide exceptional customer service by addressing client inquiries, handling changes, and resolving issues related to ticketing and reservations.
Key Skills:
- Amadeus and Galileo Proficiency: Minimum of 2 years of hands-on experience with Amadeus and Galileo systems.
- Detail-Oriented: Meticulous attention to detail to ensure accuracy in reservations and ticketing.
- Communication Skills: Clear and concise communication, both written and verbal.
- Problem-Solving: Ability to efficiently resolve issues and provide solutions to ensure client satisfaction.
- Time Management: Effectively prioritize tasks and manage time to meet tight deadlines.
Qualifications:
- min 2 years of experience required.
- Excellent communication skills in English (additional languages a plus).
- Knowledge of Amadeus and Galileo.
If you are suitable for this role apply now to join our team!